At EcoInspyre Services (OPC) Pvt Ltd, we strive to provide the best services and ensure customer satisfaction. However, we understand that sometimes things may not go as planned. This Refund Policy outlines the terms and conditions under which we offer refunds for our services.

1. Consulting Services:

   • If you are not satisfied with our consulting services, you may request a refund within 5 days of the initial consultation.

   • Refunds will be considered on a case-by-case basis, and we may offer a partial or full refund depending on the nature of the dissatisfaction and the services provided.
     Project Management Services:

2. • For ongoing project management services, refunds are not typically provided. However, if there are significant issues with the quality or delivery of our services, we will work with you to resolve the issue to your satisfaction.

   • In exceptional cases, a partial refund may be offered, subject to the specific circumstances and the amount of work completed.

3. Technical and IT Services:

   • If there are technical issues with the solutions provided by EcoInspyre Services (OPC) Pvt Ltd, we will make every effort to rectify the issue.

   • Refunds for technical services will be considered if the problem cannot be resolved within a reasonable timeframe, and only if the issue is directly related to our services.

4. Design Services:

   • For design services, refunds are available if the deliverables do not meet the agreed-upon specifications.

   • Refund requests must be made within 3 days of receiving the final design. We may offer revisions or adjustments before processing a refund.

1. Contact Us:

   • To request a refund, please contact our customer service team at support@ecoinspyre.com with your order details, the reason for the refund request, and any supporting documentation or evidence.

2. Review Process:

   • Our team will review your refund request and respond within 10 business days. During this period, we may ask for additional information or clarification to process your request accurately.

3. Refund Approval:

   • If your refund request is approved, we will process the refund within 14 business days. The refund will be issued to the original payment method used during the purchase.

1. Customized Services:

   • Services that are highly customized to your specific needs and requirements may not be eligible for a refund. This includes bespoke consulting, custom software development, and highly specialized design services.

2. Completed Projects:

   • Once a project has been completed and delivered to your satisfaction, it is generally not eligible for a refund.

EcoInspyre Services (OPC) Pvt Ltd reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. Please review this page periodically to stay informed of any updates.

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